Terms and Conditions

The conditions listed below apply to transactions in www.translingrie.com, with a domain and website is the property of Mary González, with ID 44717514v and home address in the street Heartbreak 22, Madrid, C. P. 28004. Access to the website, your use of and purchase of products through the same, assume a reading and acceptance of these general conditions. The client is solely responsible for all access to the website, the use of the contents of the same, as well as the communication of data relating to third parties and, in case of incorrect use of them declaring under their own responsibility that a person is of age and with full capacity to contract. The products sold in translingerie.com they are always brand Translingerie first-hand. Translingerie.com it sells its products to the end consumer, understanding by this the physical person who buys without commercial, professional, or entrepreneurial activities. If you would want to buy wholesale any of the products of the website, please contact us by sending an email to translingerie@translingerie.com and we will tell you how and where to get them.

Translingerie.com you have the right to change products, prices and promotions on the web, but these changes will never affect purchases already made.

Our PRICES include VAT, and excluding the costs of shipping. Participation in the costs of preparing and shipping is also understood with all taxes included. The shipping costs will be added at the end of the purchase, provided before payment is made. Prices are subject to change and updates, check the final price in the “summary of the purchase” before you have to pay. The prices for countries outside the European Union are the same, but they will have to face a possible charge for customs duties. For information on these costs please contact the customs office of your country.(If you send your request and decide to reject it once it has arrived the package, you will be responsible for the original shipping charges, any customs taxes and the cost of the shipping back to our office). This amount will deduct from the amount to be refunded from your order. The codes discount will be applied on special occasions, such as promotions offered by us. Will be applied to a single purchase, they may not be exchanged for money, you can only use one per purchase and only if the purchase is of greater value than the discount. The goods will remain the property of Maria Gonzalez on until the full payment of the price. Translingeire.com reserves the right to reject any order of a partner with whom there is a dispute. If this were the case of unavailability of a product once the order is placed and before the end of the submission process of the sale in question, the customer will be informed by e-mail or by telephone partial shipment or cancellation of your order. If it had already been charged in the account at the time of giving the information related to the unavailability of the product, a refund will be made by the corresponding amounts, informing the customer about the same by sending an e-mail. Once this process has begun, translingerie.com proceed to refund the amount paid by the partner through the medium of payment used for the purchase, or the one listed on your time and as soon as possible Translingerie.com may not be held liable for the breach of the contract in case of exhaustion of the stock or of unavailability of the product, force majeure, business interruption or total or partial strike, in particular, of the services and means of transportation or communications, flood, or fire.


In the right column of the page, you have the shopping cart, where you can see at every moment the products that you have selected. You'll need to fill a form where we will ask you for your data to send. In this form you will be able to select the type of delivery, payment method, and you'll have access to the general purchase conditions and to our privacy policy. By sending the order form, you are accepting the terms and conditions of sale. If you do not agree with any of them, we ask that you not send us the form. The contract is closed when we receive your order and check that all the details are correct. As soon as the package leaves our office, you will receive a mail with all your order information and a tracking number.


Translingerie.com you get to choose between the three forms of payment: 1) credit Card 2) Bizum 3) Order online with bank transfer. In the event of a rejection of the bank, the order will be cancelled automatically .In the event that the purchase has been made effectively by the customer, and required the cancellation of the charge, it shall compensate Maria Matos of the damages and losses caused as a result of such cancellation.


Shipping options, as well as the cost of the same, as you can see, by placing your purchase. Shipments are made by postal mail. Please see shipping options before you buy. You will be able to view the article in the total order, before confirming the payment. The products will be shipped to the shipping address that the customer has indicated, in the course of the process of realization of the order. In order to optimize the delivery of all parties, we are grateful to the customer to indicate an address in which the order could be delivered during normal working hours. The recipient should check the shipment upon arrival, to express the observations and submit all claims that are deemed appropriate, they may even reject the package if the latter is likely to have been opened or shows clear signs of deterioration. These comments or complaints should be sent to the carrier and to us.


For any doubt or query you can contact with us by phone (+34) 619131668 Monday to Friday from 10.30 h to 14.30 and 16.30 to 19.30 h or by email by writing to translingerie@translingerie.com.


Before buying you must be sure of the model, size and color as to be a pledge of underwear retailer is not allowed the right of return.


ranslingerie.com ensures the security and confidentiality of all the transactions made on its website. Banco Santander, through its payment gateway ensures the security of all transactions. Translingerie.com ensures compliance with Organic Law 15/1999 of Protection of Personal Data. To know the measures taken, refer to our Privacy Policy.


These terms and Conditions of Purchase, as well as the operations carried out with taneke.com by, construed and governed in accordance with Spanish legislation. For any disputes arising out of these terms and Conditions of Purchase, the parties submit to the exclusive jurisdiction and venue of the Courts and tribunals of Madrid.


All of the website, its graphics, designs, content, photos, software, html codes, logos, are protected by copyright and other intellectual property rights of translingerie.com. The reproduction of the same is reserved without explicit consent. The download of any content, information, and purchase are only for user's personal use, oblivious to any trade, business and professional. You are authorized to view the site, its content, to navigate it and to make a temporary reproduction, provided that it is devoid of economic significance. Translingerie.com does not warrant that the contents are error-free. Translingerie.com is not responsible for the content or security measures of other web recommended. Translingerie.com you may modify these terms and conditions of purchase, without need of prior notice to the client, so that in any case, the client is the sole responsible for reviewing them as a pre-requisite and indispensable to the acquisition of any product available through the web page. These updates will be active once posted on our website, so we suggest that you access regularly to these terms and conditions to stay updated of any changes. In the event that any of the terms of the general conditions of sale is declared to be illegal or unenforceable by a court decision, the other provisions will remain in effect.

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